Privacy Policy

Introduction

ZenGlow Medical Aesthetics ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website [www.zenglow.ca] (the "Site") and utilize our services.

1. Information We Collect

Personal Identification Information:

Name, email address, phone number, and any other contact details you provide.
Medical history, treatment details, and other health-related information necessary for providing our services.
Technical Data:

IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform.
Usage Data:

Information about how you use our website, products, and services.
Cookies and Tracking Technologies:

Information collected through cookies, web beacons, and other tracking technologies.
2. How We Use Your Information

To Provide and Improve Services:

To deliver our services, including medical and aesthetic treatments.
To personalize your experience and respond to your individual needs.
To Communicate:

To send appointment reminders, updates, and other service-related communications.
To respond to inquiries, feedback, and support requests.
For Marketing:

To send promotional emails about new services, special offers, or other information we think you may find interesting.
For Legal and Compliance:

To comply with legal obligations and resolve disputes.
3. How We Share Your Information

Service Providers:

We may share your information with third-party service providers who assist us in operating our business and providing our services, subject to strict data protection obligations.
Legal Requirements:

We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights, privacy, safety, or property.
Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: The right to request copies of your personal data.
Correction: The right to request that we correct any information you believe is inaccurate.
Erasure: The right to request that we erase your personal data, under certain conditions.
Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ZenGlow Medical Aesthetics
202-300 Merganser Drive West, Chestermere, Alberta T1X 1L6, Canada
zenglowmd@gmail.com
(403) 235-3343